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  1. Home > Privacy Policy


 Privacy Policy


Whites Textile Services Ltd takes privacy extremely seriously. This notice explains how we use the personal information you provide us in your trade account form or otherwise and that we obtain through third party sources, including how we share it with third parties.


How we use your personal information


We will only use your personal information for the following purpose:


To administer and manage our relationships with you, including setting up and maintaining your trade account facility.

To process orders from you for goods and services.

To deal with any enquiries we receive from you.

To comply with applicable laws, regulations and rules.

To provide you with details of our product ranges, services and promotions.

To notify you of changes to what to do.

To make checks of credit reference agencies from time to time (for example, when you want to complete your trade application form, to make checks of credit to amend your credit limit): and

For the purpose of recovery of debt in case of non-payment.

In connection with these purposes, we may share your personal information with third parties that perform services on our behalf, such as business partners (including printing and marketing agents, credit reference agencies and tracing agents), fraud sharing organizations, and to other companies in our group, in each within the European Economic Area and the UK.


We may also disclose your personal information to third parties in other circumstances, in particular:


If we are under a duty to disclose or share your personal information to comply with any legal obligation, or to enforce or apply our terms and conditions of trading and other agreements.

To protect the rights, property, or safety of Whites Textile Services Ltd, our staff, our customers, or others;

In response to a request from a governmental authority (including a regulator); or

If we sell or buy any business or assets, in which case we will disclose your personal information to the prospective seller or buyer of such business or assets.

If necessary for debt recovery purposes, we may also obtain additional information to comply with any legal obligation additional informational about you beyond that provided in your trade application form from credit reference and tracing agents.


Our legal basis for these uses of your personal information may include that it is necessary for our legitimate interest in operating our business and/or providing you with goods and services; and/or it is necessary for the performance of contracts to which you are a party with us.





Keeping in touch with you


From time to time we would also like to keep in touch with you, to provide details of our new product ranges and services and exciting promotional offers. If you DO NOT want to be contacted in this way, please contact enquiry@whites-services.co.uk

You rights in relation to your personal information


You have a number of rights under data protection law regarding the processing of your personal information, including rights to:


Request access to personal information we hold about you and details of our processing of your personal information;

Request us to correct inaccurate personal information;

Request us to delete personal information in certain circumstances;

Receive your personal information in a format suitable for transmission to a third party;

Object to and/or restrict the processing of your personal information (including profiling) on certain grounds;

Object to the processing of your personal information for direct marketing;

Object to any decision about you based solely on automated processing (including any profiling) that procedures legal effects or otherwise significantly affects you; and

Lodge a complaint with the UK information Commissioner’s Office.

You can make a request to us in relation to these rights at any time by contacting us at enquiry@whites-services.co.uk. Any information to which you are entitled will be provided within a reasonable timeframe, subject to the exemptions stipulated in application date protection laws.


How long do we retain your personal information?


We will not keep your personal information longer than necessary, taking into account information needed for product guarantee or recall purposes, applicable legal requirements and limitation periods.


How to contact us?


If you have any queries about how we use your personal information, you can contact us at any time via email at enquiry@whites-services.co.uk or via post to 15 Fynney Fields, Basford Lane Industrial Estate, Leekbrook, Staffs, ST13 7QG